Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labour (for 1/1/0 warranty) - 1 year - on-site - response time: NBD - for EliteBook 8540, 860 G10; ProBook 64X G1, 64X G2, 65X G2; ZBook 14, 15, 15 G2, 17, 17 G2