Fortinet FortiCare 24X7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FG-3800D-BDL-980-60, FG-3800D-BDL-988-12, FG-3800D-BDL-988-36, FG-3800D-BDL-988-60