Fortinet FortiCare 360 Support Service - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FG-1000D-BDL-811-12, FG-1000D-BDL-811-36, FG-1000D-BDL-811-60, FG-1000D-BDL-817-12