Fortinet FortiCare 360 Support Service - Extended service agreement (renewal) - advance parts replacement - 3 years - shipment - response time: NBD - for P/N: FG-2500E-BDL-811-12, FG-2500E-BDL-811-36, FG-2500E-BDL-811-60, FG-2500E-BDL-817-36